Shipping policy
Shipping Policy
Effective Date: July 25, 2026
At O World, we’re committed to delivering your order safely and efficiently. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you’ll receive a confirmation email with tracking information.
Domestic Shipping (United States)
Estimated delivery time is 3–7 business days after your order has been shipped. Delivery times may vary depending on your location and the shipping carrier.
International Shipping
We proudly offer international shipping to many countries worldwide.
International shipping rates and delivery times are calculated at checkout based on your destination. Delivery estimates typically range from 7–21 business days, though customs processing and local postal services may cause additional delays.
Please note: International customers are responsible for any applicable customs duties, import taxes, or fees charged by their country unless otherwise stated at checkout.
Shipping Rates
Shipping costs are calculated at checkout based on your shipping address, package weight, and selected shipping method.
Order Tracking
Once your order has shipped, you’ll receive a tracking number by email so you can follow your package’s journey.
Delays
While we work with trusted shipping carriers, delivery delays may occasionally occur due to weather, customs inspections, holidays, or other circumstances beyond our control.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address. If an incorrect address is entered, additional shipping charges may apply if the package must be reshipped.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date. Include your order number and, if applicable, photos of the damaged item and packaging so we can assist you.
Contact Us
If you have any questions regarding your order or shipping, please contact us through the contact information provided on our website.